This policy explains how Sea Pearl Beach Resort & Spa collects, uses, and protects information when you visit our website, make an enquiry, or arrange a stay with us.
Information we collect
We may collect information you provide directly, including your name, contact details, booking preferences, guest information, and messages sent to our team. We may also collect basic technical information such as your browser type, device, IP address, and pages visited.
How we use information
We use information to:
- respond to enquiries and manage reservations;
- provide resort services and guest support;
- improve our website, services, and communications;
- send offers or updates where you have agreed to receive them; and
- meet legal, security, accounting, and fraud-prevention requirements.
Bookings and third parties
Our website may connect you to a third-party booking platform or other service providers. Those providers may process information under their own privacy policies. We may share information with trusted providers only where needed to operate our website, process a booking, deliver a requested service, or comply with the law.
Cookies
We may use cookies and similar technologies to keep the website working, understand website usage, and improve your experience. You can control cookies through your browser settings, although disabling them may affect some website features.
Data security and retention
We use reasonable administrative and technical safeguards to protect personal information. No online system is completely secure. We retain information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
Your choices
You may ask us to access, correct, or delete personal information we hold about you, subject to applicable legal requirements. You may also unsubscribe from promotional messages at any time by using the option in the message or contacting us.
Children’s privacy
Our website is not directed to children. Reservation information about a child should be provided only by a parent, guardian, or authorised adult when needed for a stay.
Updates to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact us
For privacy questions or requests, email rsvn1@seapearlcoxsbazar.com, call +8809638999444, or write to Jaliapalong, Inani, Ukhia, Cox's Bazar - 4750, Bangladesh.